Privacy Policy
Effective Date: 6/18/2025

Boutique Stitches (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, www.boutiquestitches.com (the “Site”), or interact with us online.

1. Information We Collect

We collect personal and non-personal information in several ways:

Information You Provide:

Contact Information: Name, email address, phone number

Order Information: Shipping and billing address, payment method (processed securely by third-party providers)

Customization Details: Text or artwork for custom embroidery

Communications: Emails or messages sent through our contact forms or customer service

Information Collected Automatically:

Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site usage, and personalize content.

Device and Usage Data: IP address, browser type, pages visited, and time spent on the Site.

You may choose to disable cookies in your browser, but doing so may limit certain site features.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and customer service

Personalize your shopping experience

Communicate order updates and respond to inquiries

Send promotional emails (if you opt in)

Improve our products, services, and website functionality

Detect and prevent fraud or misuse

3. How We Share Your Information

We do not sell your personal information. We may share it only with:

Trusted third-party service providers (e.g., payment processors, shipping partners, email marketing platforms)

Law enforcement or legal authorities if required to comply with the law or protect our rights

All third-party partners are obligated to keep your data secure and use it only for the intended service.

4. Your Rights & Choices

You can:

Opt out of promotional emails at any time by clicking “unsubscribe” at the bottom of our emails.

Request access, correction, or deletion of your personal information by contacting us directly.

Disable cookies in your browser settings.

We will respond to all data access and deletion requests in accordance with applicable laws.

5. Data Security

We use industry-standard measures to protect your data, including secure SSL encryption and limiting access to authorized personnel only. However, no system can be 100% secure. You use the Site at your own risk.

6. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it.

7. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies if you visit them.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date updated accordingly. Continued use of the Site after changes means you accept the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact us:

Email: info@boutiquestitches.com